Orders are processed within 24/48 hours and shipped from EU or international warehouses. Estimated delivery times are shown at checkout and typically range from 2–7 business days for shipments from our Italy or EU warehouses, and 7–12 business days for shipments from international warehouses. All deliveries within Europe include taxes and duties. All orders include full tracking.

Yes, you can return or exchange your order within 14 days of receiving it, provided the items are in their original, unused, and resalable condition. We offer free returns to ensure a simple and hassle-free experience.

If your item arrives damaged or defective, please contact us as soon as possible with photos of the issue. We will quickly review your case and offer a suitable solution, such as a replacement, partial refund, or full refund where applicable. Our goal is to resolve any issue in a fast and hassle-free way.