Términos del servicio

This website is operated by ONEBUY S.R.L.. Throughout the site, the terms “we”, “us” and “our” refer to ONEBUY S.R.L. By accessing our website and purchasing products from our store, you agree to these Terms of Service.

Use of the Website

By using this website, you confirm that you are legally authorized to use our services in accordance with the laws applicable in your country.

You agree not to use this website for unlawful, fraudulent or unauthorized purposes, including activities that may damage, disrupt or interfere with the operation of the website or related services.

Products and Availability

ONEBUY offers selected stock deals and products fulfilled from Italy and trusted European warehouse partners.

Product availability may vary at any time depending on warehouse stock, logistics availability and supplier operations.

We make reasonable efforts to ensure that product descriptions, specifications and images are accurate and regularly updated. However, minor differences, inaccuracies or technical errors may occasionally occur.

Orders and Contract Formation

All orders are subject to acceptance and product availability.

An order is considered confirmed only after the customer receives an order confirmation email from ONEBUY.

We reserve the right to refuse, limit or cancel orders in cases including but not limited to:

Suspected fraud or unauthorized transactions
Pricing or technical errors
Product unavailability
Operational or logistical limitations

Pricing and VAT

All prices displayed on our website include applicable VAT where required under European Union regulations.

Prices, promotions, product availability and specifications may change without prior notice. Changes will not affect orders already confirmed.

Payments

Payments are processed securely through certified payment providers available during checkout. Supported payment methods may include:

Visa
Mastercard
American Express
Maestro
PayPal
Apple Pay
Google Pay
Klarna (where available)
Local European payment methods such as iDEAL and Bancontact

Available payment methods may vary depending on customer location, device and transaction details.

Shipping and Delivery

Orders are shipped from Italy and European warehouse partners in accordance with our Shipping Policy.

Most European deliveries are completed within 1–5 business days depending on destination country and warehouse location.

Delivery times are indicative and may occasionally vary due to logistics operations, public holidays or carrier delays.

14-Day Right of Withdrawal

Consumers located within the European Union have the right to withdraw from their purchase within 14 days from delivery without providing any reason.

Eligible orders benefit from free returns within the 14-day withdrawal period, in accordance with our Return and Refund Policy.

Legal Guarantee

Customers benefit from the legal guarantee of conformity provided under applicable European consumer protection laws.

Where applicable, defective or non-conforming products may be eligible for repair, replacement or refund.

Intellectual Property

All content available on this website, including text, logos, graphics, product descriptions, images and digital materials, is the property of ONEBUY S.R.L. or its licensors and is protected by intellectual property laws.

Unauthorized reproduction, distribution or commercial use is prohibited without prior written authorization.

Limitation of Liability

To the maximum extent permitted by applicable law, ONEBUY S.R.L. shall not be liable for indirect, incidental or consequential damages arising from the use of this website or products purchased through it.

Nothing in these Terms limits consumer rights granted under mandatory applicable laws.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated versions become effective immediately upon publication on this page.

Governing Law

These Terms of Service are governed by the laws of Italy and applicable European Union regulations.

Consumers may also benefit from protections and jurisdiction rights provided under the laws of their country of residence where applicable.

Contact Information

For questions regarding these Terms of Service, please contact:

ONEBUY S.R.L.
Via Formale 12
63078 Spinetoli (AP) – Italy

Email: support@onebuy.eu
PEC: onebuy@pec.it